Who We Are

Anna Smith, President/Owner

Better Choice Staffing Ltd. was founded by Anna Smith after years of experience as a staffing-industry director and manager, working for some of the continent’s top employment firms. The business grows out of Anna’s passion for finding the right match between employee and employer. Anna is committed to providing professional service with a sincere personal touch. Aside from Anna’s recruitment expertise, clients continue to work with her as they know the service being provided is customized to their specific needs.

“Who needs a cookie cutter solution from a standard employment agency when I have been fortunate enough to have the best team working with me to supply businesses excellent service from Victoria’s only 100% locally owned and operated employment agency incorporated directly from right here in beautiful Victoria, B.C.”


Shannon Colman, Staffing Consultant

With a recruitment background that includes hiring and coordinating staff for one of England’s most prestigious sports venues, Shannon’s love of travel brought her to Victoria in 2016. An expat fully aware of the challenges Victoria’s job market can pose, Shannon has linked locals and newcomers with a range of businesses and gainful opportunities. From recent graduates looking to launch their career to experienced professionals looking for a career change, Shannon enjoys meeting people from all walks of life and aspires to help every candidate she meets get closer to their individual career goals.


Sylvie Micheals, Office Manager

Having joined Better Choice Staffing with a background in retail and staff management, Sylvie’s musical knowledge is almost as impressive as her ability to connect jobseekers with their ideal role. Sylvie’s genuine and approachable personality, combined with her understanding of business’ needs, makes both the clients and candidates she works with feel confident they are in good hands. A seasoned veteran in interacting with the public, creating positive experiences for clients and candidates alike is what Sylvie enjoys most. As well as being a reliable bridge between employers and candidates, Sylvie is also our resident computer tech aka geek.


Sarah Hein, Office Administrator

Coming from a background in ESL teaching, Sarah enjoys supporting people from all around the world in accomplishing their goals. As your first point of contact when you walk through our doors, Sarah’s warm and easy-going personality will instantly make you feel welcome. Sarah hopes to be a source of understanding for candidates and clients alike who need assistance in the job market. Whether you are a business-owner or a jobseeker using an employment agency for the first time, she looks forward to helping you get started with our services. The newest member of the team, Sarah is also quickly establishing herself as the office’s baking queen.


Taylor Ostergard, Office Administrator (Maternity Leave)

Taylor’s friendly face and bubbly personality has been greeting visitors to Better Choice Staffing since 2017. Enrolled in a Business Administration degree with a focus on Human Resources at Camosun College, Taylor enjoys being a liaison between businesses and jobseekers, and can be relied on if you are looking for a speedy response! When she is not busy assisting clients and candidates with their varied inquiries, Taylor is keeping office spirits high with her wit and energy. We wish Taylor all the best during her first year of motherhood!

Maddie, Current Head of Security and Office Morale Support

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Tank, Former Head of Security

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